/support

Support

Stuck on something? Start with the answers below, or reach a human through one of the channels.

The fastest way to reach us and other builders. Good for quick questions during a live challenge.

For account, payment, and withdrawal issues that need a private reply. We aim to respond within two business days.

before you write in

Include your username, the challenge or payment involved, and a screenshot if you can. It gets us to an answer faster. Please do not send passwords or full card or bank numbers.

help topics

How scoring works
Common questions
Refunds and payments
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Privacy Policy